What 275 days of intensive care taught me about managing complex projects

For 275 days after his birth my son Jack lived in the intensive care units of various London hospitals. A large team of consultants, doctors, nurses and cleaners worked together 24/7 to support Jack’s daily needs whilst solving his long term health problems. Managing complex projects is a large part of my job so being […]

Communication and trust are the foundation of high performing teams

High performing teams can achieve unbelievable performance multipliers over sets of like minded individuals. I have spent the last few years working on building high performing teams and from this experience I have found the foundation of high performance is communication and trust. It takes time It is hard to get communication right within a […]

Heidi Rozen: It’s the business model, stupid

Heidi Rozen gave a great talk at the DMGT Technology Summer School simply titled “Failure”. A Silicon Valley Alumni she has started companies, worked for Apple under Steve Jobs and now is involved in Venture Capital so she had her fair share of stories. I was really impressed with her perspective on development and seemed […]

Wendy Lea from Get Satisfaction on Customer Driven Development

Wendy Lea the CEO of Get Satisfaction gave a presentation at the DMGT Technology Summer School on “The voice of the customer”. There were some great points on how they have infused passion for their customers into a customer driven development process. As their business is based completely on capturing customer feedback it was great […]

Strategic Perspectives from Bill Raduchel

I had the pleasure of spending some time at the DMGT Technology Summer School with┬áBill Raduchel. He had a long and interesting career before joining DMGT as a technology advisor to the board. I managed to capture some of his advice below and a couple of quotes which resonated well with me. “Heroism is an […]

How Metro built a metrics driven product development process

I have spent the last three years at Metro constantly tweaking our development process to fit our environment and teams maturity. At the same time the product development process had remained reasonably unchanged. Someone comes up with an idea we all have a debate about how good/bad we think it will be and someones opinion […]

An Agile Process Should Be Shaped To Fit Your Environment

We have been recruiting a Business Analyst for a big project that we have coming up at work. They have all been interested in how our current process works. It has got me thinking why our process is the way that it is and my conclusion is the main reason is that it has been […]